Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

we deliver product following Shipping method

⇛ Instant Download (you can instant download software/tutorial after payment confirm).
Delivery Cost: Free

⇛ Online Deliver (Digital Keys, Wallet Code & Subscription etc.).
Delivery Cost: Free

⇛ Dheo Rocket Delivery (Home Delivery Only for Dhaka City: Deliver within 24 hours).
Delivery Cost: 55 Taka

⇛ Sundarban Courier Service (for Inside & Outside Dhaka City: Deliver within 3 to 5 Days).
Delivery Cost: 100 Taka

⇛ S.A. Paribahan Courier Service (for Inside & Outside Dhaka City: Deliver within 3 to 5 Days).
Delivery Cost: 150 Taka

 

Do You Ship Internationally?

⇛ No we don’t ship internationally, We shipping our product all over in Bangladesh.

 

How Long Will It Take To Get My Package?

⇛ If you select Instant Download option (you can instant download your software / tutorial after payment confirm).

⇛ If you select Online Deliver option, you can receive following product through this shipping method (Digital Keys, Wallet Code & Subscription etc.).

⇛ If you select Dheo Rocket Delivery as your shipping method you can receive your product within 24 hours (Home Delivery Only for Dhaka City).

If you select Sundarban Courier Service as your shipping method you can receive your product within 03 to 05 days (Courier Delivery for Inside & outside Dhaka).

If you select S.A. Paribahan Courier Service as your shipping method you can receive your product within 03 to 05 days (Courier Delivery for Inside & outside Dhaka).

 

PAYMENT

What Payment Methods Are Accepted?

⇛ We accept only as payment: bkash, Rocket, Nagad & NexusPay.

Is Buying On-Line Safe?

⇛ Yes we provide our service since 2008 and we are trusted seller, you can safely buy product from our website. Before place an order please check our customer feedback from our website Homepage.

 

Order & Returns

How do I place an Order?

At first Register an account in our website using Log in / Register option from (My Account Page).

⇛ After create your account, login your account & update your information in account Dashboard.

⇛ Now go-to website Home Page & Add your selected product to Cart.

⇛ When your shopping finish click checkout.

⇛ Select your Payment Option & Delivery Method & Place your Order.

⇛ Now check your account Dashboard & Email for your Order Update.

 

How Can I Cancel Or Change My Order?

If you already place an order & the product status still Pending then you can Cancel or Change your order from your Dashboard (My Account Page).

 

Do I need an account to place an order?

⇛ Yes you need to create an account to place an order in our website.

⇛ Make sure that create your account using valid information in our website using Log in / Register option from (My Account Page).

 

How Do I Track My Order?

⇛ You can Track your Order from your account Dashboard or Track your Order using this link: Order Tracking

Note: you need your Order ID & Order Email for Track your Order.

 

How Can I Return a Product?

Prior to delivery, our team always perform Quality Control (QC) on the products to be shipped. But some things can happen and reduce your satisfaction.

We may request a refund if:

  • The item you received is corrupted.
  • The item you received cannot be used (valid for BOX Product).
  • The item you received does not match the product description.
  • The items you receive contain key loggers.

We can not process refund request if:

  • You purchased items incorrectly because of your inadequacy and your carelessness.
  • You are abusing our items.
  • You have downloaded our item and have been stored for more than 24 hours since receiving the item.
  • Payment is made using operator pulse.

Refund Policy:

  • The refund applies only to the software that we release.
  • For cheat game purchases, users are required to reimburse server tax charges by 25% of the item price. (Will be automatically deducted by the system upon refund)
  • Once you receive a partial refund from the system, you are not permitted to use the items you receive, and your accounts that have been stored on our servers will be suspended.
  • If you have received a partial refund from the system but in the future, you want to buy the same item, you do not have to pay the fund completely enough to pay the lack of funds needed.

 

To make a refund request, please fill in the following data and send email at:
gameon.bd@gmail.com

Full name:
E-mail:
Order Number:
Order date:
Item Purchased Name:
Payment via: (bKash / Rocket / Nagad / NexusPay)
Transaction ID:
Photo or video proof:

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